Shipping Details

At Xmbiance – Luxury Decor & Custom Manufacturing, we aim to provide a seamless and hassle-free delivery experience for our customers. Below are the details of our shipping policies and procedures:

Domestic Shipping

  • We offer free delivery all over India.
  • Some areas or states may incur additional freight charges due to location or logistical constraints. Customers will be informed of any such charges via email or WhatsApp after placing their order.
  • Orders are processed and manufactured within 15 days, as each product is custom-made with precision and care.
  • Delivery timelines depend on the distance from our base in Delhi. While nearby areas may receive their products faster, we strive to ensure all deliveries are completed within 15-20 days.

International Shipping

  • We cater to bulk international orders only.
  • All international shipments are managed through trusted exporting logistics, ensuring the highest quality delivery experience.
  • Customers requiring international shipments should contact us via email at info@xmbiance.com or WhatsApp for tailored assistance, pricing, and suggestions.
  • Our quoted prices include all charges, including custom duties.

Delivery Partners

We collaborate with reliable courier and logistics companies such as Delhivery, Shadowfax, Trackon, and others to ensure timely and safe delivery of your orders.

Packaging

Every product is carefully packed with premium-grade materials to ensure it arrives in pristine condition. We prioritize safety during transit to protect our luxury products.

Order Tracking

Once your product is dispatched, you will receive tracking details via email or WhatsApp, allowing you to monitor your shipment until it reaches your doorstep.

Returns and Exchanges

We stand by the quality of our craftsmanship. In the rare event of a manufacturing defect, we offer an exchange facility. Please contact our support team immediately to process your exchange.

Order Confirmation

Upon placing an order, you will receive a confirmation email detailing your purchase. For international bulk orders, additional communication may be needed to finalize shipping logistics.

Contact Us

For any queries regarding shipping, feel free to contact us:

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