At Xmbiance, we are committed to protecting your privacy. As a luxury decor and furniture brand, our mission is to provide a seamless and secure experience for customers seeking high-end, made-to-order products. This Privacy Policy outlines how we handle your information when you engage with our website, purchase products, or contact us.
Who we are
Xmbiance specializes in luxury decor and furniture, offering customizable, high-quality products that bring sophistication and elegance to any space. Our mission is to craft unique designs while ensuring a secure and personalized experience for all our customers. The website and its operations are managed by N K ENTERPRISES, the registered entity for Xmbiance.
Our website address is: xmbiance.com.
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
- Comments are manually approved to ensure quality and to avoid spam or inappropriate content.
- As of now, we use WooCommerce’s inbuilt commenting feature, without any third-party tools.
Media
Currently, users cannot upload media directly. However, in the future, visitors may be able to attach images or media files with their comments or reviews. When this feature is enabled, you should avoid uploading media with embedded location data (EXIF GPS) as it could be publicly accessible.
Cookies
Our website may use cookies to improve your browsing experience and analyze user behavior. These cookies help us:
- Remember your preferences during visits.
- Enhance your shopping experience by storing cart items or session data.
- Gather analytical data to improve site performance and design (e.g., via Google Analytics or similar tools).
You can control cookie preferences through your browser settings.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g., videos, images, articles, or maps). Embedded content from other websites behaves in the same way as if you visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.
Who we share your data with
Xmbiance values your privacy and does not share your personal data with third parties for marketing or unrelated purposes. However, to provide seamless transactions:
- Your payment information is securely processed via PhonePe Gateway, and we do not store sensitive card or payment details on our servers.
- Hosting and server-related data are managed through Hostinger, our trusted hosting provider.
How long we retain your data
We retain customer data indefinitely to enhance user experience, such as for future orders, personalization, or service improvements. However, you have the right to request deletion of your data at any time (details below).
What rights you have over your data
As a valued customer, you have the following rights:
- Request a copy of your personal data.
- Ask for your data to be updated or corrected.
- Request deletion of your data.
To exercise any of these rights, please contact us at info@xmbiance.com.
Where your data is sent
We take the utmost care to protect your data. While we do not intentionally share your information with third parties, it is hosted on Hostinger, which may involve data transfers across international servers.
If you have further questions about our privacy practices, don’t hesitate to reach us at info@xmbiance.com.